Training & Workshops

  1. Communication Across Cultures
  2. Building Cultural Competency: Arab Americans and American Muslims
  3. Religious Diversity in the Workplace
  4. E Pluribus Unum - Out of Many, One: America’s Cultural and Religious Diversity
  5. Building Cultural Competency: American Culture and Americans
  6. Doing Business with Arabs and Understanding Arab Culture
  7. Disability to Diverse Ability: Fostering a Disability Friendly Environment
  8. Diversity Awareness: Building Inclusive, Multicultural Environments

    Connecting Cultures also offers training that focuses on these timely concerns:

    • Doing Business in United Arab Emirates, Saudi Arabia, Yemen, Egypt and other Arab countries.
    • Multicultural Customer Service
    • Global Leadership


Communication Across Cultures | top

Cultural and religious diversity can have either powerful or adverse impacts on individuals and organizations. Much of the success to live and work in a diverse environment depends upon your cross-cultural communication skills and capabilities. This session introduces the six major stumbling blocks to communication across cultures, as identified by extensive research. Participants identify the common challenges for communication and team-building between individuals and groups representing two or more cultures and learn specific ways to break down these communication barriers. Attendees learn practical ways to enhance their own cross-cultural communication skills.


  1. Identify the six major stumbling blocks to communication across cultures.
  2. Describe ways to break down the barriers to communication in culturally diverse groups.
  3. Share and exchange ways to incorporate key cultural competencies into existing initiatives.
Building Cultural Compentency: Arab Americans and American Muslims | top

This training focuses on understanding what Islam is and is not, and identifying who are Muslims and Arabs and their history in America. This training attempts to answer questions from the most basic about beliefs, practices and to the more complex and challenging.


  1. Present an overview of the history of Arabs and Muslims in America.
  2. Introduce Islam, its basic foundations, principles and practices.
  3. Define the common terminology and expressions.
  4. Identify and dispel the myths, misinformation and common stereotypes about Arabs and Muslims.
  5. Recommend cultural considerations to communicate, work, and build relations with Arab Americans and American Muslims.
  6. Develop individual and organizational strategies to promote understanding and reduce tensions in the workplace, schools and communities.
  7. Answer questions about Islam, Muslims, and Arabs in America.
Religious Diversity in the Workplace | top

Religion is a dimension of diversity absent in many diversity and management initiatives. Typically, religious diversity is addressed response to a problem or conflict caused by a lack of knowledge about religions and the religious accommodation law. This training provides the opportunity to be proactive and to support religious diversity in the workplace.


  • Identify business case for religious diversity.
  • Introduce the Religious Accommodations Law.
  • Review employer requirements based on the Law.
  • Present an overview of religious beliefs and practices that employers must be prepared to honor and accommodate in the workplace.
  • Identify ways to prevent and respond to harassment and tensions towards Muslims, Sikhs, and members of other religious groups.
  • Offer practical strategies to integrate religious diversity into current employee and management training and diversity initiatives.
  • Develop initiatives to promote a respectful and inclusive religiously diverse workplace.
E Pluribus Unum - Out of Many, One: America’s Cultural and Religious Diversity | top

This training heightens participants’ awareness of America's cultural and religious diversity. This session addresses the fear, hostility, or harassment that divides our nation's schools, workplaces and communities.


  • Review the history of religious diversity and the current American religious landscape.
  • Affirm the qualities and strengths of a religiously diverse and culturally pluralistic nation.
  • Explore the tenets of Judaism, Christianity, Islam, and other faiths in the U.S.
  • Identify and dispel the myths, misinformation and common stereotypes about various religious groups.
  • Develop strategies to strengthen our nation, schools and workplaces against hate and intolerance and to promote mutual respect through education and dialogue.

Building Cultural Competency: American Culture and Americans | top

What does it mean to be culturally competent? Do you possess the awareness, knowledge, and skills needed to foster open communication and build productive relationships across cultures, religions and languages?  Cultural competency helps you to cultural "borders" and to explore cultural "frontiers" to enhance your understanding of what are the historical events and values that influences the way Americans think and expected protocol for interaction.    This training will broaden your perspective and understanding about American culture, but also, it’s diversity.


  • Define culture, cultural competency and understand their impact and importance.
  • Receive an overview of U.S. pluralism, demographics and American identity.
  • Describe the common stumbling blocks to communication between Americans and Arabs.
  • Enhance and heighten awareness of American perceptions of Arabs and Arab perceptions of Americans.
  • Compare and contrast American and Arab cultures.
  • Identify strategies to visit, live and work effectively in the U.S.
  • Identify stages of culture shock and strategies to reduce challenges to smooth adjustment.
  • Determine ways to maximize the American experience.

Doing Business with Arabs and Understanding Arab Culture | top

The Zogby poll revealed that Arabs’ primary request of Americans is fto learn more about Arab history, culture and religion. This training accomplishes that precise objective by increasing your awareness, knowledge, and skills and helping you interact and conduct business with Arabs..  This training can also provide cultural considerations for a specific Arab country, such as the United Arab Emirates, Iraq, Saudi Arabia, Egypt and other countries.


  • Heighten awareness of Arab world and its history, culture, people, religions, political affairs and current events.
  • Identify impediments to communication across cultures, cultural patterns and their impact on communication, relationships, work and business.
  • Dispel misinformation and stereotypes about Arabs, Muslims, and Islam.
  • Enhance sensitivity to cultural, religious, verbal and nonverbal language considerations.
  • Increase understanding of Arab and Muslim attitudes towards Americans and the West.
  • Identify specific business protocols and behaviors to avoid cultural faux paus and to build trusting, long-term relations.

Disability to Diverse Ability: Fostering a Disability Friendly Environment top

  • Define Disability, Diverse Ability, and Review both ADAAA and employer requirements.
  • Introduce and review the business imperatives of a diverse work environment.
  • Review the demographics and trends of Americans living with disabilities.
  • Identify barriers that people with disabilities face in the workplace.
  • Describe and identify strategies to build an inclusive, disability-friendly work environment.


With the changing demographics and the "graying" of America, one out of five Americans lives with a disability.  However, this population faces an overwhelming 70% unemployment.  People of diverse abilities face major barriers of stereotyping and discomfort by others when considering employment or advancement in the workplace.  How do champion yourself as an employer of choice for people with diverse abilities? Learn and share how you can model, as a manager or employee, to foster a fully inclusive and disability-friendly work environment.

Told from a woman dedicated to breaking down stereotypes, hear how her life work challenges preconceptions of the "other" – be it culture, religion, gender, ethnicity, race, class, or physical ability.   Her inspirational story will allow you to collectively learn to break down the barriers of bias. Explore steps to be a model manager that leads to a more harmonious, productive workplace, and ultimately strengthens your organization. 

Diversity Awareness: Building Inclusive, Multicultural Environments | top

This training establishes a foundation for a common understanding of diversity and culture and identifies the assets of a diverse and heterogeneous teams.  This engaging session provides practical tools for immediate use  in schools, workplaces and communities.


  • Define diversity and culture.
  • Determine why inclusion and diversity is a benefit and business imperative.
  • Identify the major barriers to building an inclusive workplace and customer relationships.
  • Determine strategies to break down obstacles to maximum productivity.
  • Practice specific steps to effectively intervene and diminish tensions when inappropriate or offensive comments or behaviors occur.
  • Identify ways to create and maintain a hostile-free and inclusive diverse team.

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But where was I to start?  The is so vast.  II shall start with the country I know best, my own.  But my country is so very large.  I had better start with my town.  But my town, too, is large.  I had best start with my street.  No: my home. No: my family. Never mine, I shall start with myself.

- Elie Wiesel



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